IIHMCA

Indian Institute of Hotel Management and Culinary Arts

Privacy Policy

How we collect, use and protect your personal information

Effective May 2026 • www.iihmca.org • info@iihmca.org

Effective Date: May 2026

Last Updated: May 2026

Applies to: www.iihmca.org

01 About This Policy

Indian Institute of Hotel Management and Culinary Arts ("IIHMCA," "we," "us," or "our") is committed to protecting the privacy of every individual who visits our website at www.iihmca.org or submits any enquiry or application to us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and the rights you have in relation to that information. By using our website or submitting your details through any form, you agree to the practices described in this policy.

IIHMCA is located at: 7-91/5, Street No. 2, Habsiguda X Roads, beside IDBI Bank, Nagendra Nagar, Habsiguda, Hyderabad, Telangana 500007, India.

02 Information We Collect

Information you provide directly:

• Full Name — when you submit an admissions enquiry, application form, or contact form.
• Phone Number — to allow our admissions team to respond to your enquiry.
• Email Address — to send you information about courses, admissions and institutional updates.
• City or Location — to understand where prospective students are located.
• Course of Interest — to direct your enquiry to the relevant admissions advisor.
• Educational Qualifications — collected when you submit the online application form.
• Parent or Guardian Details — collected as part of the formal admissions application.
• Photograph — collected as part of the admissions application process.

Information collected automatically:

• Browser type and device information — collected via Google Analytics.
• IP address — collected automatically when you visit our website.
• Pages visited and time spent — collected via Google Analytics and Google Tag Manager (GTM-TLTJ2QDM).
• Referral source — how you arrived at our website.

03 How We Use Your Information

• To respond to admissions enquiries and provide course information.
• To process and evaluate your application for admission to IIHMCA programs.
• To contact you by phone, WhatsApp or email regarding your enquiry or application.
• To send you information about open days, admissions dates and institutional news relevant to your application.
• To understand how our website is used so we can improve it (via analytics).
• To comply with our legal obligations under applicable Indian law.

We will not use your personal information for any purpose not listed above without first obtaining your explicit consent.

04 Legal Basis for Processing

• Consent — when you submit an enquiry form or application, you are consenting to our use of your details for the purpose of responding to your enquiry.
• Legitimate Interest — to operate and improve our website, and to communicate relevant admissions information to prospective students who have expressed an interest.
• Legal Obligation — where we are required by Indian law to retain or process certain records.

05 How We Store and Protect Your Information

Your personal information is stored securely on our servers and in our admissions management systems. We take reasonable technical and organisational precautions to protect your data. These measures include:

• Password-protected access to admissions records.
• Restricted access to personal data — only admissions staff and relevant faculty handle student information.
• Secure email communication for sensitive application documents.

Retention periods: Enquiry form data is retained for 2 years. Formal admissions records are retained for a minimum of 7 years in accordance with academic record-keeping requirements.

06 Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With Osmania University — for degree registration, examination and certification (Affiliation Code: 1671).
• With SBTET (State Board of Technical Education and Training), Telangana — for registration, regulatory reporting and certification.
• With Google Analytics and Google Tag Manager — anonymised website usage data only. This does not include any personally identifiable information submitted via forms.
• As required by law — where compelled by a lawful order from a court or government authority in India.

07 Cookies and Tracking Technologies

• Google Analytics cookies — collect anonymised data about how visitors use the website. This data does not identify you personally.
• Google Tag Manager (GTM-TLTJ2QDM) — manages our analytics and tracking tags.
• Session cookies — temporary cookies required for basic website functionality, which expire when you close your browser.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

08 Your Rights

• Right to Access — you may request a copy of the personal information we hold about you at any time.
• Right to Correction — if any information we hold is inaccurate, you may request a correction.
• Right to Deletion — you may request deletion of your personal data from our enquiry records, subject to legal obligations.
• Right to Withdraw Consent — you may withdraw your consent to being contacted at any time by writing to info@iihmca.org.
• Right to Object — you may object to our processing of your data for marketing or promotional communications at any time.

To exercise any of these rights, please contact us in writing at info@iihmca.org. We will respond to all requests within 30 days.

09 Third-Party Website Links

Our website may contain links to external websites including partner organisations, university portals, and accreditation bodies. IIHMCA is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any external website you visit.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be published on this page at www.iihmca.org/privacy-policy with a revised "Last Updated" date. Continued use of our website following any update constitutes your acceptance of the revised policy.